FAQ

What is Coir?

Coir is natural fiber extracted from the husks of coconut.

Is Coir mat same as Coco mat?

Most countries in the world call Coir mat for the welcome doormat made of coconut fiber. In the United States, it is commonly called as Coco mat. Some European countries call it Koko mat.

Is the Coco mat durable?

Yes, the Coco mat is a durable mat made of resilient coconut fibers which springs back to normal shape after scrubbing dirty shoes. They should last for a very long time and some high grade mats last for years.


How do I clean a coir doormat?

Shake your coir mat vigorously to dislodge loose dirt, or vacuum it using a brush attachment. For a deeper clean, take the mat outside and beat it firmly against a wall or railing. Avoid soaking coir mats in water — excessive moisture can weaken the natural fibers over time. If the mat gets wet from rain, stand it upright and allow it to air-dry fully in sunlight before laying it flat again.

Will moisture affect the coco mat?

Coir mats are made of natural fibers and will absorb moisture which will dry on its own from sun. However, if the coir mat has printed matter, it is recommended to place them in a sheltered area.

Does the Coco mat shed?

Yes, like all natural fiber products such as wool, cotton, jute etc.. coco mat will also shed. This is a common characteristic of all natural fiber products. Shedding is heavy during the early period of use and will eventually be minimal as time goes by.

Are Coco mats all the same?

No, Coco mats (coir mats) are made of several grades – some made on hand-woven looms, some tufted by hand on special frames, some made on power looms with pvc backing and some made with natural / re-cycled rubber backing. These different grades also vary in cost and thickness. We offer all these various grades in our collection in the best quality for your satisfaction.


Are your doormats non-slip?

Our rubber-backed coir mats feature a molded rubber base that grips hard flooring surfaces firmly. Our solid rubber doormats are also designed to stay in place on wet pavement or tile. For extra grip on very smooth floors — such as polished marble or hardwood — we recommend adding a thin rug pad beneath any mat.


Can I use a coir doormat indoors?

Yes, though coir performs best in covered outdoor areas. Indoors, coir works well in mudrooms, utility entries, and laundry rooms. For living spaces, dining rooms, and bedrooms, our jute entryway rugs and washable Donnier rugs offer a softer look and feel while still being highly durable.


How long do your doormats last?

With proper care, a high-quality coir doormat from our collection will last three to five years in an outdoor setting. Our Tuffcor and Artisanal Royal Collection mats — made from denser, thicker coir — can last significantly longer. Rubber doormats are virtually indefinite in lifespan when kept away from prolonged direct UV exposure.


Can I personalize a doormat?

Yes. We offer a full range of personalized doormats, including custom monogram mats and personalized text mats. These make exceptional housewarming gifts, wedding gifts, and realtor closing gifts. Visit our Personalized Mats collection to design your own.


What makes your mats eco-friendly?

Our coir and jute mats are made from 100% natural plant fibers — sustainably harvested agricultural byproducts that are fully biodegradable at end of life. No petroleum-based synthetic fibers are used in our natural collections. We are committed to offering home décor that is beautiful without a lasting environmental footprint.

Are your mat sizes exact?

Our mats are manufactured using metric measurements and converted to inches for US customers. Finished dimensions may vary by up to ½ inch from the listed size.

How does Coco mat compare with other mats in the market?

This is an interesting question for much debate, but the fact is thousands of coconut fibers embedded into the mat is far superior in brushing off dirt, slush and mud, very much like a brush that cleans the many household items or even a broom.

What is the difference between a coir doormat and a rubber doormat?

Coir mats are made from natural coconut fiber and excel at scraping dry dirt, mud, and debris off shoe soles. They are the best choice for most outdoor front doors under a covered porch or overhang. Rubber doormats are synthetic, fully waterproof, and better suited for exposed outdoor conditions, rainy or snowy climates, and entryways where hose-down cleaning is convenient. Many of our customers use both together — a coir mat outside and a rubber mat just inside the door.

Do you ship outside the continental United States?

We offer free shipping to all addresses in the continental USA. For deliveries to Alaska, Hawaii, Puerto Rico, or Canada, please contact us directly for a shipping quote before placing your order.

How do our mat materials compare?

Compare the uses and care described in our collections and FAQ. Where a detail is not specified, check the individual product before choosing.

Five-material comparison
Material Best use Moisture handling Backing Cleaning Indoor / covered outdoor
Coir Scraping dirt and debris at covered entrances Absorbs moisture; avoid soaking and allow to dry fully PVC or natural/recycled rubber options; varies by product Shake, beat or vacuum with a brush attachment Indoor utility entries and covered outdoor areas; shelter printed mats
Rubber Outdoor entrances, garages and patios Collection describes use at weather-exposed entrances; check product details Not specified in the collection description; check product Hose-rinse as described in the collection Outdoor use described; check product for indoor floor suitability
Aqua-Loc Wet-shoe entryways, mudrooms and backdoors Designed to absorb water and help reduce wet footprints Not specified in the collection description; check product Care method not specified in the collection description; check product Indoor use described; confirm covered-outdoor suitability by product
Polypropylene Busy living rooms, entryways, patios and balconies Moisture-resistant and quick to dry, as described in the collection Not specified in the collection description; check product Easy-care; confirm the cleaning method by product Indoor and outdoor use described
Polyester Soft underfoot comfort in living rooms, bedrooms and hallways Moisture performance not specified in the collection description Not specified in the collection description; check product Easy to maintain; confirm the cleaning method by product Indoor use described; covered-outdoor suitability not specified

Backing and wet-floor stability are product-specific. This table does not establish waterproof, odor-free or non-slip performance. Check the individual product details and care instructions.